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18 Northumberland Avenue, London, UK
(+44) 871.075.0336
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Mon - Fri 8.00 - 18.00

Using our Services

Don’t misuse our Services. For example, don’t interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.

Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Don’t remove, obscure, or alter any legal notices displayed in or along with our Services.

Our Services display some content that is not Oark’s. This content is the sole responsibility of the entity that makes it available. We may review content to determine whether it is illegal or violates our policies, and we may remove or refuse to display content that we reasonably believe violates our policies or the law.

We may send you service announcements, administrative messages, and other information. You may opt out of some of those communications.

Age Eligibility

You must be at least 13 years old to access or use the Services. By accessing or using the Services in any manner, you represent and warrant that you are at least 13 years of age.However, younger kids are welcomed to use our services but under the supervision of their parents/ guardian.

Access to our Services

To access some of the public services, you may need an Account in order to use some of our Services and consent to these terms of service. You may create your own Account, or your Account may be assigned to you by an administrator. Keep your password confidential. You are responsible for the activity that happens on or through your Account. Try not to reuse your Account password on third-party applications. If you learn of any unauthorized use of your password or account, change your password and report to privacy@oatrklimited.com.

Oark will use reasonable efforts to make the services available 24/7/365, but from time-to-time, we will have scheduled outages for maintenance purposes and other upkeep. Where feasible, we may, in our sole discretion, make efforts to inform you about any outages and report on the nature and reason for any outages that may occur in an open and transparent manner, though we are under no obligation to do so, and in any case will not be liable for any downtime.

Our Warranties and Disclaimers

Other than as expressly set out in these terms or additional terms, neither Oark nor its suppliers or distributors make any specific promises about the Services. For example, we don’t make any commitments about the content within the Services, the specific functions of the Services, or their reliability, availability, or ability to meet your needs. We provide the Services “AS IS”.To the extent permitted by law, we exclude all warranties.

Liability for Our Services

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Oark and its affiliates, shall not be responsible for lost profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, or punitive damages.

TO THE MAXIMUM EXTENT PERMITTED by law, the total liability of Oark, and its suppliers and distributors, for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the Services.In all cases, Oark, and its suppliers and distributors will not be liable for any loss or damage that is not reasonably foreseeable.Nothing in these terms or any additional terms limits any consumer legal rights which may not be waived by contract.


If you are using our Services on behalf of a business, that business accepts these terms. It will hold harmless and indemnify Oark and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs, and attorneys’ fees.

Modifying and Terminating our Services

Our services will constantly change and improve; hence, we may add or remove functionalities or features, and we may suspend or stop a service altogether. If we discontinue any service, where reasonably possible, we will give you reasonable advance notice and a chance to get information out of that Service. Oark may also stop providing Services to you, or add or create new limits to our Services at any time.

We may modify these terms or any additional terms to reflect changes to the law or changes to this service. You should look at these terms regularly. We’ll post a notice of modifications to these terms here but changes become effective no sooner than fourteen days after they are posted. However, changes addressing new functions for the service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a service, you should discontinue your use of our services.

Privacy Policy

We respect your privacy rights. Explain how we treat your personal data and protect your privacy when you use our Services we own, operate, or control. Please read this Privacy Policy carefully, as they govern your use of our services. If you do not agree to this Privacy Policy, please do not use our Services.

By submitting any information to us, you acknowledge that we may collect, use, disclose and retain such information in accordance with this Privacy Policy and as permitted or required by law. If you do not agree with these terms, then please do not provide any information to us. Please note that if you obtain access through third parties such as sponsors, the third-party sponsoring your participation in the online access of resources may provide us information subject to our agreement with them and therefore the third-party sponsor may be the controller with respect to such data.

Oark has no control over the access of or use of information provided to third parties via Social Sharing outside its services.

How We Protect Your Information

When you use our services, you trust us with your information. We consider the confidentiality and security of your information to be of the utmost importance. It is a huge responsibility and we work hard to protect your information through a variety of technical, administrative, and physical measures from disclosure to or access by third parties. Please note that we do not guarantee the security of information, as no method of internet transmission or storage is completely secure. Also note that we may retain and store your information in our databases and systems even after your account is deactivated as long as we have a legitimate purpose to do so and in accordance with applicable law.

Children’s Privacy

Oark is intended for general audience and children below 13 years need parental/guardian consent. If we become aware that we have inadvertently collected “personal information” of a child without parental/guardian consent, we will take reasonable steps to delete it as soon as possible.

What Information We Collect

  1. Information You Provide Us – We collect a variety of information that you provide directly to us. In general, we collect information from you through:
    • Using any of our Services, including registering for a User Account
    • Requesting customer support and technical assistance
    • Making a purchase from us
    • Signing up for newsletter
    • Uploading or posting to public forums included through the services
    • Submitting requests or questions to us via forms, email or chat

    The types of data we collect directly from you include:

    • Personal identifying data such as Name, address, telephone number, email address
    • Log-in credentials, if you register a User Account with us
    • Information about purchases or other transactions with us, such as your shipping address. Please note, however, that we do not collect, store, or transmit financial account information. Instead, we use a third-party payment processor to process our payments
    • Information about your customer service and maintenance interactions with us
    • Demographic information, such as your gender, socio-economic status, and other personal information
    • User-generated content you upload or post to public forums through the Services. Information needed in order to comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others
    • Information from third parties about you in connection with any referral programs we may offer
    • Any other information you choose to directly provide to us in connection with your use of the Services
  2. Information We Collect Through Automated Means
  3. Information We Collect from Social Media and Other Content Platforms If you log-in to, or connect to, a third-party network (e.g., through a social network), or log-in to our Services, through a social network site (e.g., Facebook, Twitter, Microsoft, Linkedln), you may allow us to have access to and store certain information from your social network profile. This includes your email, name, gender, profile picture, depending on your settings on such services. If you do not wish to have this information shared, do not use a social networking connection to access the Services.

How We Use the Information We Collect

We use your information for various purposes depending on the types of information we have collected from and about you and the specific services you use, in order to:

  • Send you information in connection with the Services
  • Respond to your communications and requests
  • Provide Services to you, such as services that you request in conjunction with the online resources
  • Contact you by email, postal mail, or phone (including via SMS messages) regarding our special events, promotions and other subjects that we think may be of interest to you
  • Customize the content we provide through the Services
  • Help us better understand your interests and needs, and improve the Services
  • Engage in analysis, research, and reports regarding use of the Services
  • Comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others
  • Establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others

How We Share and Disclose Your Information

We may share your information in the following ways:

  • Service Providers
    We provide access to or share your information with operations and maintenance contractors and other third parties who perform services on our behalf. They have access to perform these services but are prohibited from using your information for other purposes. They provide a variety of services to us, including billing, sales, marketing, test proctoring, product content and features, advertising, analytics, research, customer service, data storage, security, fraud prevention, payment processing, and legal services.
  • Business Partners
    With your consent, Oark may share information that can be used to directly contact you with third party business partners, such as companies that may be offering products or services or other opportunities that may be of interest to you.
  • Protection of Oark and Others
    By using the Website, you acknowledge and agree that we may access, retain and disclose the information we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to:

    1. Comply with legal process
    2. Enforce our Terms of Service, this Privacy Policy, or other contracts with you, including investigation of potential violations
    3. Respond to claims that any content violates the rights of third parties
    4. Respond to your requests for customer service
    5. Protect the rights, property or personal safety of Oark, its users and/ or the public. This includes exchanging information with other companies and organizations for fraud protection, compliance with applicable law, and spam/malware prevention, and similar purposes

Data Subject Rights and Your Choices

Your Legal Rights

If you would like further information in relation to your legal rights under applicable law or would like to exercise any of them, please contact us.We will consider all requests and provide our response within the time period stated by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation.

To the extent that you make such a request, we require certain information to help verify your request and prevent fraudulent information and removal requests. Depending on the circumstances and the information you request, we may require additional methods of verification in our discretion.

Marketing Communications

You may instruct us not to use your contact information to contact you by email, postal mail, or phone regarding products, services, promotions and special events that might appeal to your interests by contacting us using the information below. Please note that, regardless of your request, we may still use and share certain information as permitted by this Privacy Policy or as required by applicable law. For example, you may not opt out of certain operational emails, such as those reflecting our relationship or transactions with you.

Retention of Your Information

We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.

Third Party Links and Features

Our Services may contain links to third-party websites such as social media sites, and also contain third-party integrations and functionalities. If you choose to use these sites or features, you may disclose your information not just to those third-parties, but also to their users and the public more generally depending on how their services function. We are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites or services, and not this Privacy Policy. We urge you to read the privacy and security policies of these third-parties.

Cookie Policy

A cookie is a small, encrypted data string that our server writes on your device to uniquely identify and maintain a consistent, cohesive experience throughout multiple sessions. A cookie cannot be used to access or otherwise compromise the data on your hard drive. If you use our services, we may use cookies to track and monitor some of your activities on and off our services and store and access some data about you, your browsing history, and your usage of our services.

This policy (“Cookie Policy”) describes how we and other third parties use cookies and how you can exercise a greater degree of control over cookies. Please keep in mind that this may alter your experience with our services, and may limit certain features (including being logged in as a user)

Types of Cookies

  • Strictly Necessary Cookies
    These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
  • Performance Cookies
    These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
  • Functional Cookies
    These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
  • Targeting Cookies
    These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

How do I restrict Cookies?

You can opt-out of certain cookie related processing activities by adjusting the settings on your browser (see your browser Help for how to do this). Please keep in mind that cookies may be required for certain functionalities, and by blocking these cookies, you may limit your access to certain parts or features of our sites and services.

Changes To Our Privacy Policy

Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our Website(s). If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy. Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.


If you have any questions, comments, or concerns regarding these terms of service, please contact via: info@oarklimited.com, or any email provided in additional terms for a service.


© 2019 Oark Limited